Communications
Useful help articles
8 articles
Email Editor - Designing your own email templates
Alerts & Important NotesDescription The purpose of this guide is to describe how users can create an alert or an important message for clinicians, admin and superusers to see
How do clients receive notification of their appointments?When the client books online, or a practitioner or a team member sets a calendar appointment for a client, the client will receive the below notifications. Note: If Service Notification…
How do I change a client's communication preference?You can easily set communication preferences for your clients in the client profile. This allows you to control how clients receive updates and notifications from Tacklit. Go to your client…
Care PathwaysHow to create, manage, and publish Care Pathways in Tacklit — book multiple appointments across practitioners in one go, use templates, and coordinate care delivery for your clients.
Creating recurring sessionsHow to create multiple bookings at once
In platform notificationsTacklit includes an in-platform notification centre that keeps practitioners, admins, and superusers informed about actions that need their attention — without relying on email.
Appointment Campaign BuilderUse Campaign Builder to send targeted appointment offers to clients, fill spare capacity, and automate booking outreach — all from within Tacklit.