We’ve released a new Email Templates feature to give super users full control over the automated emails sent to clients.
Key features:
Access from the Control Panel → Email Templates section.
Manage system-triggered notifications such as appointment confirmations, invitations, forms, and requests.
Edit key details including:
Subject lines (with support for injected variables like client or practitioner info)
Sender name & reply-to address (set per template)
Email body content (using a drag-and-drop block builder: text, headings, buttons, images, spacers, columns).
Customise styles and branding with controls for fonts, colours, borders, and logos.
Apply global styles across all templates, or customise per template.
Preview emails on both desktop and mobile views before saving.
Personalise content with variables (e.g. appointment details, client info, instructions).
Save changes instantly—updates apply the next time that template is triggered.
Option to create brand new templates to prepare for upcoming campaign/broadcast features.
This tool gives you flexibility to personalise your client communications while keeping them consistent with your organisation’s branding.
See our how to video here: