How to Create a Schedule Override – Change availability temporarily
Navigate to Settings: Go to your Control Panel and select Working Schedule.
Locate Overrides: Scroll to the bottom of the page to find the Schedule Overrides section
Add New Override: Click new override button and give it a name (e.g., "School Holidays").
Set Dates: Select the start and end dates for the override period.
Adjust Hours (Working Pattern):
Select the specific days you wish to change.
Enter your adjusted start and finish times for those days.
Save: Click Create Schedule Override. This ensures clients can only book
during these new hours.
How to Create a Schedule Override – Annual Leave (Time Off)
Navigate to Settings: Go to your Control Panel and select Working Schedule.
Locate Overrides: Scroll to the bottom of the page to find the Schedule Override section.
Add New Override: Click to add a new override button – select ‘Type’ drop down list, select ‘Time Off’ and give it a name (e.g., "Annual Leave").
Select Dates: Choose the dates you will be away. The system will show you the total number of days inclusive. Click ‘Create Schedule Override’
Manage Existing Appointments: A prompt will appear asking how to handle
current bookings:
Cancel all services: This automatically cancels existing appointments.
Leave them in schedule & manage each individually: This keeps current bookings; you
Confirm: Hit Confirm to apply the leave to your calendar.
How to Delete an Override
Remove Override: Find the override in your list, select three dots to the right of schedule override you wish to delete and click Delete.
Important Note: If you previously chose to "Cancel all services," deleting the override will not restore those cancelled appointments. You must re-add them to your diary manually.