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Scheduling and Availability Enhancements

Enhanced scheduling controls including locked working hours, location-specific schedules, customisable start times, and temporary schedule overrides with optional approval.

Updated over 2 weeks ago

What's Changed

A set of improvements give organisations clearer control over clinician availability and more flexibility in how schedules are managed. These updates strengthen governance while supporting more adaptive working patterns.

Key Enhancements

Locked working hours: Admins can lock down clinician working hours to prevent unauthorised changes

Location-specific schedules: Schedules can be tied to specific practice locations, so availability reflects where a clinician actually works each day

Customisable start times and working days: Both appointment-level and clinician-level start times and working days are now configurable

Temporary overrides: Clinicians can request or apply temporary schedule overrides with optional admin approval

Instant calendar sync: All changes are reflected immediately across the calendar and booking flow

Where to Find It

Schedule settings are managed through the Control Panel → Calendar Settings for organisation-wide rules, and through individual Practitioner Profiles for clinician-specific schedules.

Who Can Manage This?

Superusers and Administrators can configure scheduling rules. Clinicians can request overrides where the approval workflow is enabled.

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