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Scheduling and Availability Enhancements

Enhanced scheduling controls including locked working hours, location-specific schedules, customisable start times, and temporary schedule overrides with optional approval.

What's Changed

A set of improvements give organisations clearer control over clinician availability and more flexibility in how schedules are managed. These updates strengthen governance while supporting more adaptive working patterns.

Key Enhancements

• Locked working hours: Admins can lock down clinician working hours to prevent unauthorised changes

• Location-specific schedules: Schedules can be tied to specific practice locations, so availability reflects where a clinician actually works each day

• Customisable start times and working days: Both appointment-level and clinician-level start times and working days are now configurable

• Temporary overrides: Clinicians can request or apply temporary schedule overrides with optional admin approval

• Instant calendar sync: All changes are reflected immediately across the calendar and booking flow

Where to Find It

Schedule settings are managed through the Control Panel → Calendar Settings for organisation-wide rules, and through individual Practitioner Profiles for clinician-specific schedules.

Who Can Manage This?

Superusers and Administrators can configure scheduling rules. Clinicians can request overrides where the approval workflow is enabled.

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