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New: Notes folders, filters and tabs

The notes tab has been updated. Organise notes into folders with access you control, find notes faster with search and filters, and open several notes at once as tabs.

We've updated the notes tab to make your notes easier to organise and work with. You can now organise notes into folders with access you control, find notes faster with search and filters, and open several notes at once as tabs.

Watch the short walkthrough below, or keep reading for the details.

Folders, as tabs

If folders are turned on in your workspace, they now appear as tabs above the notes list. Each tab shows how many notes it holds. A lock icon means the folder is restricted.

Folder tabs above the notes list: Shared 6, Clinical 2, Private 1 and Supervision 1, with a plus button to add a folder

Create a folder (Superusers)

  1. Select the + at the end of the folder tabs.

  2. Enter a Folder name.

  3. Under Who this folder is for, choose who can see it:

    • All with access to client file: anyone who can open this client

    • All based on role: select one or more roles

    • Specific practitioners: select practitioners in your workspace

  4. Select Create folder.

The Create folder panel with the folder name Family Sessions and the three access options listed
Create folder with Specific practitioners chosen and Dr Maya Chen and Sophie Tran selected

Anyone who can see a folder can read the notes in it and file new notes there.

Edit or delete a folder (Superusers)

Select the three dots on a folder tab to see who can access it, and to Edit folder or Delete it. You can change a folder's name and access at any time.

The folder details for Clinical, with Edit folder and Delete buttons and who can see the folder

If a folder still has notes in it, you'll be asked where to move them before it's deleted, so no notes are lost. Choose a destination folder, check who will be able to see the notes after the move, then select Move notes and delete.

Deleting the Clinical folder: choose a folder to move its 2 notes to, then Move notes and delete

Search, sort and filter

Finding a note is quicker too:

  • Search: select the magnifying glass to search the list.

  • Sort: sort by created date or last edit date.

  • Filter: show All, Mine, Draft, Incomplete, Complete, Signed or Alert notes. Each filter shows how many notes match.

The notes list with the search button, the Created sort and the filters All, Mine, Draft, Incomplete, Complete, Signed and Alert

Want more room to write? Select « to collapse the notes list to a slim rail, and » to bring it back.

The notes list collapsed to a slim rail so the open note uses the full width

Notes open as tabs

Notes now open as tabs across the top of the notes area, so you can keep several open and switch between them in one click.

  • Open a note from the list, or select + to start a new one.

  • You can start a new note while others are open. Choose a folder and template, start writing, check another note, then come back. Your draft is right where you left it.

  • Autosave works as before. Select Save Draft at any time, or Save & Close when you're finished.

Four notes open as tabs, with a new Progress Note being written and the Save Draft and Save & Close buttons

Closing a tab with unsaved changes

If you close a tab that has unsaved changes, you'll be asked to save or discard them first, so nothing is lost by accident. Select Save to keep your changes, or Discard to close the note without them.

A prompt asking to save changes to Phone check-in before closing, with Discard and Save buttons

Good to know

  • Creating, editing and deleting folders is available to Superusers.

  • Folders only appear if they're turned on in your workspace.

  • Filters show one status at a time.

  • Any questions? Our support team is always happy to help.

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