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Generate and send letters from a note

After a consult, when the GP, a treating clinician or an employer needs a letter.

When to use this: After a consult, when the GP, a treating clinician or an employer needs a letter.

Watch the video: Generate and send letters from a note

▶ Watch the video (about a minute, captions included).

Steps

Step 1 of 8

Save the consult note first. Generate letters appears on a saved note, draft or finalised.

Step 1

Step 2 of 8

Select Generate letters.

Step 2

Step 3 of 8

Choose a Template for the letter.

Step 3

Step 4 of 8

Choose who it is To, from the client's contacts or your address book, or select Enter manually.

Step 4

Step 5 of 8

Select Add another letter for up to three letters at once, then select Generate.

Step 5

Step 6 of 8

Keep working. A card shows each letter drafting, then Ready.

Step 6

Step 7 of 8

Open Letters (Option or Alt + 3). Each draft has its own tab on your letterhead. Check the subject line and edit the letter as you need.

Step 7

Step 8 of 8

Select Finalise & Send, check the recipients and how each one receives it (HL is HealthLink), then select Send.

Step 8

Good to know

  • Drafts use the note as their basis. Always review a letter before you send it.

  • You can have three letters open at once. Close one to start another.

If it doesn't work

A letter shows "Couldn't draft".

Select Retry on the card.

"Discard this letter?"

A letter needs a title, some content and a signature before it can be saved.

The Letter button is greyed out.

Three letters are already open. Close one tab first.

Still stuck? Contact Tacklit support.

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